Help Centre

Back to home

Help Centre

Help with My Account

Help with My Account

Creating an account and resolving technical difficulties accessing the platform

Accessing AuctionsPlus

How do I use Multi-Factor Authentication to protect my AuctionsPlus account?

Verifying my phone number on my AuctionsPlus account

Can I create an AuctionsPlus account before I turn 18 years old?

AuctionsPlus Terminology

Tips & Tricks for Accessing AuctionsPlus

How long does it take to get registered?

Having trouble logging in?

What is my account status?

I can't remember my login details or have forgotten/need to reset my password?

Why do I have to login to view results?

I have changed my trading name and contact details. How do I change them?

How can I change the email on my account?

What do all these different parts of my account mean?

I’m trying to Sign Up to AuctionsPlus, but it says my email is already registered on the system?

Who owns AuctionsPlus?

Can I buy Shares in AuctionsPlus?

See more

Accounts & Invoicing

When do I receive a bill from AuctionsPlus?

Technical Help

Having trouble receiving emails from AuctionsPlus?

How can I update my PIC number?

How do I use WeTransfer to share Media?

How do I install Flash Player to listen / watch an auction?

How do I run a Speed Test?

How do I use Dropbox to share media?

See more