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Back to home
Help Centre
Claims & Complaints
Move with AuctionsPlus
Vendor APID
User Agreement and Sale Terms
Website & Dashboard Refresh
Website
Dashboard
Help with My Account
Accessing AuctionsPlus
Accounts & Invoicing
Technical Help
Help for Users & Buyers
Registering
How to Bid
Purchasing
Buyer FAQ's
Livestock Auctions
Machinery Auctions
Equine Auctions
Help for Sellers
Seller FAQ's
Seller Tools
Seller Tools - Machinery
Stud Sales
Help for Assessors & Agents
Assessor FAQs
Assessor Tools
LiveAssess
AuctionsPlus Accreditation
Case Studies
AuctionsPlus Assessments
General Help
Advertising
Feedback
News, Blogs & Market Comments
Navigating the Website
Claims & Complaints
Making a Claim
Dispute Case Studies
Industry Awareness
Biosecurity Awareness
Industry Updates
Industry Guidelines
AuctionsPlus Wool
Help For AuctionsPlus Wool Buyers
Help For AuctionsPlus Wool Brokers
Claims & Complaints
What to do if there is a problem with a online purchase?
Making a Claim
What happens if the stock I purchased turn up and they’re not as described?
The Dispute Process - How do I make a claim?
Where can I find the terms and conditions?
If I don't want stock that I've bought can I just send them home?
Dispute Case Studies
Case Study: Weight Dispute
Case Study: Temperament Dispute
Case Study: Progeny Breed Dispute
Case Study: Delivery outside the nominated window