What happens if the stock I purchased turn up and they’re not as described?

All disputes must be lodged in writing to either AuctionsPlus or the Selling Agent within 48 hours of the livestock (or lot) arriving (regardless of the day of the week) to the buyer, with the only exception being claims outlined in Table 3 of the User Agreement (found from Page 46).

Discussing with the Selling Agent often leads to a swift and amicable resolution, however the notification in writing is important in case negotiations fail for any reason. In this case, AuctionsPlus will assist with negotiations and progressing the claim through the dispute resolution process outlined in the AuctionsPlus User Agreement.