With regards to our process regarding a weight dispute, if AuctionsPlus or the selling agent has been notified in writing within 48 hours of receival that there’s an issue; all stock have been reweighed and the average liveweight is outside the designated liveweight tolerance of 3% (cattle) or 5% (sheep), then the following steps must be followed:
- Stock are returned to equivalent feed and water for a period of 7 days (evidence of feed is provided)*
- Stock are reweighed. This may be done on an equivalent curfew (allowing for gut-shrink) from the original assessment. The selling agent or nominated representative may be present at weighing.
- Re-weighed weight is determined.
Should a claim then exist on live weight, providing adherence to our process above, the matter is referred to a price adjustment process, as outlined in our User Agreement.
Where the average live weight at delivery (after adjustment for gut shrink) varies
from that in the Catalogue by more than the allowed tolerance the
Buyer may claim a price adjustment, calculated as follows:
Price adjustment = P x (WA-WD)
Where:
P = price per kilogram of the entire Lot as per the sold price results on the
AuctionsPlus platform.
WA = combined weight of entire Lot as assessed in kilograms.
WD = combined weight of entire Lot as delivered in kilograms (adjusted for gut
shrink).
In the case of a dispute inside terms, AuctionsPlus would support the calculated price adjustment.
Please note, the stock cannot be rejected by the purchasing party, nor collected by the selling party in the event of a weight dispute, unless agreed to by both parties.