With regards to our process regarding a weight dispute, if AuctionsPlus or the selling agent has been notified in writing within 48 hours of receival that there’s an issuet; all stock have been reweighed and the average liveweight is outside the designated liveweight tolerance of 3% (cattle) or 5% (sheep), then the following steps must be followed:
- Stock are returned to equivalent feed and water for a period of 7 days (evidence of feed is provided)* Should there be a change in equivalent feed type, AuctionsPlus will be unable to support the claim.
- Stock are reweighed on the 7th day from delivery. This may be done on an equivalent curfew (allowing for gut-shrink) from the original assessment. It is a requirement that there is a third party present at the re-weigh. Whilst AuctionsPlus highly recommends an A1 accredited Assessor is present, the person may be anyone who the Purchaser nominates, including, the local agent, farm manager, Vendor, etc.
- Re-weighed weight is determined.
Should a claim then exist on live weight, providing adherence to our process above, the matter is referred to a price adjustment process, as outlined in our User Agreement.
Where the average live weight at delivery (after adjustment for gut shrink) varies
from that in the Catalogue by more than the allowed tolerance the
Buyer may claim a price adjustment, calculated as follows:
Price adjustment = P x (WA-WD)
Where:
P = price per kilogram of the entire Lot as per the sold price results on the
AuctionsPlus platform.
WA = combined weight of entire Lot as assessed in kilograms.
WD = combined weight of entire Lot as delivered in kilograms (adjusted for gut
shrink).
In the case of a dispute inside terms, AuctionsPlus would support the calculated price adjustment.
Please note, that more 5% of the Lot needs to be over 10% outside the weight range for individual animals to be rejected.