Currently, most agencies have several staff members all using the same login/account details for AuctionsPlus activities. From February 2020, all agency staff will be required to use individual login details - all assessors and agents, as well administration and accounts staff who manage invoices, purchase on behalf of clients, and assist assessors with uploading assessments.
Why?
Login details shared among various staff is a risk to the business:
- You don't know who purchased stock (made even more difficult when login details are given to clients)
- Agency staff change; agency account passwords usually do not
We recognise that some agency staff members require enhanced access to all agency activities - such as the branch manager/director, senior assessors, and accounts staff who process sales. These staff members may be allocated the Administrator role, meaning they will see ALL agency activities - all assessments entered, upcoming lots, sold lots and purchased lots - by any member of the agency.
Staff who are not allocated the Administrator Role will see only their own assessing/selling/buying activities in their Dashboard.
Accounts for new staff can be created, and staff roles managed via your Dashboard in the Manage Users tab.