How do I sync LiveAssess data to the Assessment Entry portal?

Synching your assessments via LiveAssess to AuctionsPlus Assessment Entry portal is quick and easy!

Summary

Assessments are captured manually (on paper form) on-site and later manually entered to the AuctionsPlus platform via the dedicated Assessment Entry interface. Double handling of data can be time consuming and introduces the potential of manual error.

LiveAssess is a mobile solution designed to allow the assessor to capture assessment data on-site, and then automatically load that data to the AuctionsPlus platform. This document offers simple guidance through the following phases.

Video tutorials can be found at the start of each section, the full playlist can also be found here: LiveAssess Tutorials (YouTube)

⚠️ Users of iPhone 15 (or later) will experience an Apple iOS bug where images captured and saved locally at the default 24 megapixel HEIC format cannot be uploaded to external platforms (including AuctionsPlus LiveAssess and Assessment Entry).

Users are advised to change their iPhone camera defaults settings from 24 to megapixels (MP) to 12 megapixels (MP).

Synching Captured Data to Assessment Entry

Watch the 1 min 40 secs video below for a hands-on tutorial on how to sync to assessment entry.

Step 1 - When do I need to sync data?

Upon completion of an assessment job, the data captured crush-side is made available for creation of an assessment on the AuctionsPlus Assessment Entry portal.

📝 For more information on how to create an assessment via LiveAssess, please see our Help Article: How do I capture crush-side assessment data (via template) on LiveAssess?

If the data was captured by a mobile device either either mobile connectivity, or otherwise connected to the Internet, the data will sync automatically.

In those (not uncommon) circumstance where the mobile device does not have internet connectivity, LiveAssess will store all data and media on the device for later sync.

Once connection is restored. (E.g., When back in the office), the assessor will need to manually sync.

Step 2 - Sync data

To do a manual sync, first ensure that you have Internet connection on your device.

Then, click on the "⚙️" icon, located on the top left of the home screen. 

A menu will display, allowing you to select "Sync Data", as shown below.

Select "Sync Data" to begin the manual sync. 

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Step 3 - Confirming sync is complete

Once the sync is complete, you will see the "Everything is up to date" confirmation.

Click on "Close" to exit this message.

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