Assessor Level Criteria
Accreditation, maintaining, increasing and demoting status is at the discretion of AuctionsPlus.
Sharing of your assessor code, or use of another assessors user code to falsely complete assessments will result in an immediate 6 month suspension.
Assessor Level Reviews
AuctionsPlus conduct an Annual Assessor Level Review at the end of the financial year.
- Assessor Level Reviews are completed for every active Assessor on the system
- At least one (1) assessment must be completed annually in order to keep your accreditation current.
- Accredited Assessors cannot complete parallel assessments to maintain their accreditation.
- Assessor levels focus on each Assessors level of experience and assessment quality.
Level Requirements
Assessor Levels aim to incorporate qualitative measures as much as possible; levels are no longer dictated solely by throughput. Key measures include:
- 3 year rolling average for throughput
- 3 year rolling average for number of assessments
- 12-month buyer ratings
- Assessment audit score which includes level of detail in assessor comments, accuracy, quality of media and % sampled
- Alignment with AuctionsPlus values
- Engagement with the AuctionsPlus team (training, arbitration, workshops, development of new modules)
- Leadership and the contribution to the evolution of the online marketplace
- Assessment Audit Scores - produced by reviewing a number of assessments completed in the last 12 months and looks largely at qualitative measures including level of detail in comments, accuracy, quality of media and % sampled
- Reviews and recommendations conducted by Endorsed Assessors are also considered.
- Disputes & the handling of issues
Our Assessor Level Requirements are:
- Level 3
- All new Assessors are assigned this level
- Minimum two years and 20 assessments following accreditation
- Assessors demoted for poor performance
- Case-by-case determination of requirements to move back to Level 2
- Cannot conduct Parallel Assessments
- Level 2
- Buyer feedback, disputes and audit scores considered
- Require 1 assessment per year to maintain Level 2
- Can conduct parallel assessments, but cannot sign off new Assessors
- Level 1
- Minimum 4 (four) years following Accreditation
- Minimum 60 assessments completed
- Demonstrate a high level of Assessment quality (measured by audit scores and buyer feedback)
- Minimum 3 year rolling average
- Minimum of 5 assessments per year to maintain Level 1
- Minimum assessment audit scores
- Have the privilege to sign off and endorse new Assessors for Accreditation
There will be regular spot checks and audits on Assessors at random to ensure you are adhering to the AuctionsPlus User Agreement and Sale Terms and Code of Conduct.
If you have completed the required number of assessments in the previous twelve month period you may be elevated a level, or maintain your level. If you have not completed the required number of assessments, you may be downgraded.
The management of AuctionsPlus reserves the right to upgrade or downgrade assessors with consideration also given to buyer feedback, any claims of misdescription, and AuctionsPlus evaluation of an Assessor's performance.