Should I attend delivery?

Due to the timeframe between assessment and delivery, having an agency representative attend delivery is highly recommended.

Many misdescription issues arise because the agent has not attended delivery - and it is difficult to refute a claim when you have not seen the stock since assessment. 
 
There are significant risks in not attending delivery when:

• “Runs” of stock that need to be evenly drafted to go to different buyers 
• Changes or extremes in weather prior to delivery - heat, cold, or rain
• Any presence of disease at assessment that may spread, such as pinkeye or scabby mouth, even if noted in assessment
• Extended time between assessment and delivery e.g. reoffered lots
• When stock are held in yards up to delivery
• Feed is changed between assessment and delivery
• Properties/facilities that pose a risk of assessed lot being boxed with other stock
• Light condition/drought affected stock
• Females in late pregnancy
• Any other potential Fit to Load concerns you notice at assessment 
• Vendors who are unwilling/unable to follow your delivery instructions

If at delivery you find there is any issue with the lot, contact the buyer immediately - it is much easier to resolve an issue while you have the stock in  hand.

While attendance is currently not mandated for all deliveries, if you have claims arising due to non-attendance or non-communication of delivery issues, we will make this a requirement for your continued use of the platform - including submitting a Delivery Checklist to AuctionsPlus for every delivery. 
 
The Delivery Checklist is a useful document for all assessors/agents to reference at delivery.
We recommend also supplying your clients with the Vendor Responsibilities document at assessment - especially those new to the platform.